Privacy Policy

Last updated: October 2025

Your privacy matters to me. This policy explains what personal information I collect, how I use it, and how I keep it safe. It applies to all visitors and clients of Laurie Jones (www.lauriejones.co.uk).

1. Who I Am

I’m Laurie Jones, a menstrual cycle coach based in the UK.
You can contact me at hello@lauriejones.co.uk if you have any questions about this policy or how your information is handled.

2. The Information I Collect

I collect and store the following personal information when you use my website, book services, or join my mailing list:

  • Your name

  • Email address

  • Phone number

  • Postal address (if shared)

  • Payment information (processed securely by Stripe)

  • Health and wellbeing information you choose to share during coaching (e.g. details about your menstrual cycle, mood, or symptoms)

  • Data automatically collected through cookies, such as IP address and browsing behaviour (via Google Analytics and Squarespace Analytics)

3. How I Collect Your Information

I collect information in the following ways:

  • When you complete a contact form or newsletter sign-up

  • When you fill out a client onboarding form before coaching

  • When you make a payment through Stripe

  • When you use my website, which uses cookies and analytics tools

  • During Zoom coaching sessions (if you share information verbally or via forms)

4. How I Use Your Information

Your personal data is used to:

  • Deliver my coaching services and respond to your enquiries

  • Manage bookings and payments

  • Send emails and newsletters (if you’ve subscribed)

  • Improve my website and marketing using analytics

  • Occasionally share relevant offers or updates about my work (you can unsubscribe anytime)

I’ll never sell or rent your data to anyone.

5. Lawful Basis for Processing

Under UK GDPR, I process personal data based on the following lawful grounds:

  • Contract: To provide the coaching services you’ve requested.

  • Consent: When you sign up for my newsletter or share health information.

  • Legitimate interests: To improve my services and website performance.

6. Sensitive Information

As part of coaching, you might share information related to your menstrual cycle, emotional wellbeing, or health.
This is classed as special category data under GDPR.
I only collect this with your explicit consent and treat it with the highest level of confidentiality.

7. Data Sharing

I only share your data with trusted third parties that help me run my business:

  • Stripe – for secure payment processing

  • Squarespace – for hosting and email marketing

  • Zoom – for video sessions

  • Google Analytics – for website performance insights

Each provider has its own privacy policy and complies with UK GDPR or equivalent international standards.

8. Data Retention

  • I keep client and subscriber data for as long as you remain subscribed or active.

  • If you unsubscribe or stop working with me, I’ll delete your personal data within a reasonable timeframe unless I’m legally required to keep it (for example, tax purposes).

9. Cookies and Analytics

My website uses cookies and similar technologies to improve your experience and analyse how it’s used.
You’ll see a cookie banner the first time you visit my site, where you can manage your preferences.
For more information, please see my [Cookie Policy].

10. International Access

While I’m based in the UK, I sometimes work with clients worldwide.
If your data is transferred outside the UK (for example, when using platforms like Zoom or Stripe), I ensure it’s protected in line with UK GDPR requirements.

11. Your Rights

You have the right to:

  • Access the personal data I hold about you

  • Correct or update your information

  • Withdraw consent at any time (for example, unsubscribe from emails)

  • Request that I delete your data (“right to be forgotten”)

  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled (www.ico.org.uk)

12. Keeping Your Data Safe

I take your privacy seriously and use secure systems to protect your data from loss, misuse, or unauthorised access.
All online payments are encrypted through Stripe, and any health-related notes are stored securely and confidentially.

13. Updates to This Policy

I may update this policy from time to time to reflect changes in the law or how I operate. The most recent version will always be available on this page.

If you have any questions about this privacy policy or your data, please email me at hello@lauriejones.co.uk.